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February 15, 2019
what to expect during roof installation
What To Expect During Your Roof Installation
March 11, 2019

How to Tell When Your Roof Needs to be Replaced

February 28, 2019
when roof needs to be replaced

Think that it may be time to replace an old roof? Many homeowners often wonder when their roof needs to be replaced. Finding leaks in ceilings is often enough to make people wonder if there is something going on with their roof.

But the fact is a leak could be caused by any number of roofing issues. If a roof repair is possible, then a complete roof replacement may not be necessary. Either way, it’s best to get an opinion from a roofing company in San Antonio to determine how to address roof damage.

It’s worth noting that roofs do have expected lifespans. So if you have an older roof, it is possible that it has reached the end of it’s useful life even if you have not experienced any significant roof failure.

If this is the case for you, then you’ll want to at least consider a roof replacement soon to avoid problems with your roofing system down the road.

So what exactly are the factors that determine whether your roof needs to be replaced?

Here are 7 Factors to Tell When Your Roof Needs to Be Replaced

1 – The Age of Your Roof

The typical lifespan of a roof is between 20 to 25 years. So you’ll want to start by asking yourself how old your existing asphalt shingle roof is.

However, there are a few factors that could influence this number. For example, this may include:

  • If the old roof was removed and there is only one layer of shingles
  • Or how properly ventilated the roof was over the years

Above all, if your existing roof was installed over one or more layers of shingles and is over 20 years old, then your roof needs to be replaced.

2 – If Your Roof is Missing Shingles

Take a good look at your roof. Do you see any shingles missing? If so, this is an indicator of roof failure.

The shingle tabs should be intact. If not, then there may be a bigger issue with your roof that needs to be addressed.

3 – Noticing Daylight Through Roof Boards

If you walk into your attic and notice daylight seeping in, this may be an indicator that your roof needs to be fixed. While in the attic, also check your insulation. Is it dry or do you notice moisture? If you notice there is moisture, you may have water leaking in from the roof after rain.

If you notice either of these things (daylight in attic or moisture in insulation), you may try climbing up on your roof if you’re up to it. While on your roof, if it feels like you can bounce or almost spongy, this is a red flag. This means that the underlying decking is weak from moisture.

4 – If you Notice Roof Shingles Curling or Buckling

When you see shingles curling or buckling, this is another indicator of a roof that needs attention. If shingles are losing their granules, this often means that the shingles are beyond their expected lifespan.

However, if your roof is not that old, it could mean that the roof is defective. Either way, you’ll want to find the cause to determine if your roof needs to be replaced.

5 – Are there Shingle Granules Inside your Gutters?

If you take a look at your gutters and notice that there are shingle granules inside of them, this means they are falling off of your roof. When roofs get older they tend to lose more of their granules.

In addition to your gutters, if you notice that your roof looks discolored in some spots, this could also mean more shingle granules have fallen in those areas.

6 – Chimney Flashing

A leaky chimney can cause a number of costly problems. A good option for chimney flashing is a metal flashing system. Unlike tar or roof cement, metal flashing is a longer-term option that is preventative against chimney leaks with water tight fitting.

So if you haven’t thought about it before, consider this as an option if you have a leaky chimney.

7 – Your Roof Valleys

Roof valleys are one of the most important parts of any roof. If you notice that there are missing shingles in this area or have fallen off, then your roof may need to be replaced. This is because the valleys are what help water flow off of your roof or into gutters.

When there is damage to roof valleys, then leaks in your roof are much more likely.

Our San Antonio Roofing Company is Here When Your Roof Needs to be Replaced

when roof needs to be replaced
If after learning about the different signs that indicate you may need to replace your roof, and are ready for a roof replacement, we would be glad to help. We have helped many homeowners in San Antonio and the surrounding area replace their roofs over the years and can do the same for you.

We stand by our 10-year workmanship warranty for all roof replacements and will deliver a quality roof you will love. Contact us for a free, no-obligation estimate today.

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Norwest Roofing - San Antonio Roofing Company
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Leanne Arispe
Leanne Arispe
18:17 06 Mar 18
I recently had my roof replaced by Norwest Roofing Company. Such a pleasant transaction from start to finish. The customer service provided was phenomenal. They explained in great detail about the process regarding insurance and the roofing company. As a first time homebuyer, it was well appreciated as I am not sure how that works. Jared, who I was working with from NRC, kept me well informed about the process and was very responsive throughout the entire time. The roofing company came out and finished most of it in ONE day. Additionally, the offered to replace some rotting wood I had going on that I had no idea I had! They worked very quick and efficient. Last but not least, the price. I contacted a couple of roofing companies initially-and Norwest Roofing Company was by far the best bid. I absolutely recommend this company to anyone who needs work done. HIGHLY RECOMMEND!read more
Diane Trinidad
Diane Trinidad
01:48 27 Sep 17
I recently had Norwest Roofing Company replace a standing seam roof at my business. The roof was old and suffered hail damage in the April storms. I was very pleased with the customer service this company provided. From the first phone call to the completion of the job everything went well and as planned. The crew was asked to start on a Friday due to the office being closed. They were there early and worked through the day to get the old roof removed and all old materials were hauled away at the end of the day. When they started the replacement the following Monday, they were very mindful of the fact that our parking lot would have several cars and people coming and going for their appointments. They were never in the way and made sure that areas to avoid were properly marked with caution tape. The end of each day everything was picked up and left clean. When the job was completed they even trimmed up some trees in the parking lot at no extra charge. The roof looks amazing and I couldn’t ask for anything better. Thank you Norwest Roofing.read more
Rachel Oswald
Rachel Oswald
14:30 19 Sep 17
After having a few quotes on roof work needing to be done, Norwest Roofing had the best pricing and their reviews were neck and neck with the other 3 companies I was considering. Jared was great to work with and easy to get ahold of. He kept me up to date on what was happening the day of the repairs. Norwest was able to come out for the repairs within a week.read more
Linh Shen
Linh Shen
21:23 07 Aug 17
Needed roof fixed before selling house. Norwest came out to assess and gave estimate within 24 hours. Price was competitive and roofers were pleasant, professional, and knowledgeable. Overall, a very good experience! Would definitely use them again if needed. Highly recommend!read more
Amanda Jayne Swearingen
Amanda Jayne Swearingen
20:38 19 Apr 17
Update! Jacob, a co-owner, contacted me and just came out to clean everything up. He was kind, responsive, accommodating, and apologetic. He and another gentleman did a very thorough cleaning. Norwest has also revamped how they approach their jobsites and will now leave flyers on neighbors' doors to stay ahead of these kinds of situations. I think this was just an honest mistake and a fluke. I was very pleased with their response, and my neighbors seem happy with their new roofing. I'm impressed with how they handled this situation and are now being proactive. They very generously offered me an HEB gift card for the inconvenience. In short, I appreciated their sincerity and willingness to make things right. OP: I'm not a customer, but my neighbor is. They had their roof done a few weeks ago, and my yard on that side was left covered in debris, including shingles, paper, pieces of metal, and nails. I had the displeasure of stepping on a nail. Thank god my dogs didn't! No note was left on my door and no attempt was made to contact me regarding a clean-up. What kind of reputable company would do something like this? Disgusting behavior by the roofing crew!read more
Matt Partyka
Matt Partyka
21:53 11 May 18
Excellent job by Norwest Roofing. They just recently completed two brand new roofs for my rental properties. Their pricing was lower than competitors and their customer service was outstanding. This is a family owned business that prides themselves on being the best. Jacob was my representative. Despite being temporarily located out of state, Jacob did a superb job of communicating with me from the bidding process all the way until job completion. This included multiple changes at my request and additional work base on the condition of my properties. I am completely satisfied with Norwest's performance and I highly recommend them to others in need of new roofs. Five Star Performance!!!!!read more
Brianna West
Brianna West
15:23 14 May 18
Needed some repairs to my roof and gutters added. Norwest roofing was courteous and timely. Impressed with the turnaround time from bid to project completion. Everyone was professional and polite and explained things in an easily understandable way. Would recommend!read more
Jan Breitbarth
Jan Breitbarth
19:09 22 Jun 18
Norwest Roofing company was the most professional, friendliest, and explained everything in detail of all five companies that I received quotes from to fix my roof. They had the best and most reasonable price and warranty too. Jared took the time to answer all my questions so I completely understood the entire process. I appreciated that they worked with my schedule even though it meant the roof was fixed in the hot summer heat. The roofers were also very professional and answered all my questions as they were fixing the roof. They worked very hard and had it finished mostly in one day. They even fixed some chimney damage for a very small cost. They also do a great job cleaning everything up before they leave. I will recommend them highly to all my friends and neighbors. I would definitely use them again if I ever have any other roof damage again. Most importantly, this is an extremely trustworthy company!!!read more
charles knapick
charles knapick
18:40 24 Jun 18
I can't say enough about this fine company. We used them when they were just getting started several years ago. The quality of the work was outstanding. Fast, efficient, and a fantastic clean-up. The roof lasted many years and gave good service. Due to a severe ice storm, the roof suffered serious damage. I called Norwest and received a quick inspection and estimate. We were advised that we would be able to postpone replacement for a few months due to the fact that while there was damage, there was no leakage indicated. We finally had the work done in May. Once again, quick, efficient, excellent service. Our roof looks great and we are both pleased with the results. We are both only too happy to recommend this fine company. A great guarantee and they stand behind their work.read more
Travis Gossett
Travis Gossett
02:03 29 Jun 18
Extremely helpful from start to finish. They worked with my schedule and completed the job much sooner than expected. The roof looks incredible! My family won't go to anyone else from now on.read more
Reem Chavez
Reem Chavez
14:09 01 Sep 18
We recently needed roof replacement for our San Antonio home. After calling several companies around the area, I was very impressed with North West roofing. Dealing with this issue promptly from another state can be frustrating, however, Jerred went above and beyond to make this experience as smooth as possible. Not only he was knowledgable, he also was efficient. He was able to process all the paper work to my insurance company and start working on my roof within two days. We recommend the company to all our San Antonio families that need roofing. Excellent service for sure.read more
Gabi Cardenas
Gabi Cardenas
17:06 04 Sep 18
Norwest Roofing is the most affordable, quality choice when it comes to roof repairs. They have done repairs on my home a few times, and each time it was a pleasure to work with them! They're local and family-owned, so I definitely felt like they cared about the quality of work and customer service they provided. They explained everything very thoroughly and kept me updated from start to finish. Norwest has consistently done amazing work, and have always finished on time or ahead of schedule. As a first-time homebuyer, I really felt like they genuinely wanted to help me get the most for my money, unlike some other big roofing businesses I'd contacted. They are kind people with a respectable mission, I hope everyone chooses them for their roofing needs!read more
Caroline Kessler Salcedo
Caroline Kessler Salcedo
14:32 04 Sep 18
They did a great job! Made it quick and easy for us when we were in a pinch. I strongly recommend them!read more
Adam Majors
Adam Majors
14:20 25 Jan 19
Easy to work with and did the job in a timely manner!read more
Joseph Schuetze
Joseph Schuetze
00:39 09 Feb 19
Great service. Competitive price. They went over the top to make sure I was happy. And I’m very happy.read more
Steve Dell
Steve Dell
16:54 19 Feb 19
Had a full roof replacement completed 2/14/19. The job was basically completed in 1 day, minus some minor work and final inspection completed the next day. Work crew was great, there were at least 6 of them on site. Even cleaned up all nails and other debris that had fallen into the yard. I cant say enough about both Jareds, they were so great. Oh and the price was the best out of the 2 estimates that I got. Great to have awesome people/business in the local area, I cant recommend them enough!read more
nicholas hernandez
nicholas hernandez
19:14 11 Jul 19
Service was outstanding and Jared did well to walk me through the process. Would definitely recommend to other friends to use.read more
Lana Miller
Lana Miller
14:28 24 Jul 19
Norwest Roofing worked with my time frame, as I was selling my house, and ensured all repairs were done to my satisfaction. Jacob stayed in contact with me and QA'd the work doing some additional small items i pointed out. The work was top notch on the fascia repairs to rotted areas, gaps in seams, and painting to match. Also, i would be remiss if I didn't mention Tina, who answered my call, scheduled my work, and took my payment of course. Tina and Jacob were professional from start to finish. I would highly recommend to anyone. Jason and Lana Miller San Antonio, TX.read more
Arnoldo Gracia
Arnoldo Gracia
02:32 26 Aug 19
After a long battle of trying to find a roofing company that met our expectations and gained our trust we came across Norwest Roofing. To our surprise after the initial call we knew our search was over and immediately during our first meeting with Jared he gained our trust and he assured us that our expectations would be met. From the beginning there was no drama about who our insurance company was, how much they allocated for the roof replacement, etc... And as far as payment, only after the project was completed, we were 100% satisfied, and the final withholding check was received from the insurance company did they ask for full payment. Throughout the entire process Norwest Roofing maintained a professional attitude, confidence in their skills, and demonstrated care and respect for our property. Norwest Roofing truly exceeded our expectations, words cannot express our gratitude. Thank you Norwest Roofing!read more
Steve Dell
Steve Dell
16:54 19 Feb 19
Had a full roof replacement completed 2/14/19. The job was basically completed in 1 day, minus some minor work and final inspection completed the next day. Work crew was great, there were at least 6 of them on site. Even cleaned up all nails and other debris that had fallen into the yard. I cant say enough about both Jareds, they were so great. Oh and the price was the best out of the 2 estimates that I got. Great to have awesome people/business in the local area, I cant recommend them enough!read more
Jeremy Joiner
Jeremy Joiner
18:37 14 Oct 19
These guys did a great job. The project managers and the workers were very diligent and took the time to clean up every nail and piece of trash on the surrounding property afterwards. Best of all they got it done quickly and for a great price. There is a reason these guys have 5/5 stars, I will use them again.read more
Yvette Almeida
Yvette Almeida
00:41 04 Nov 19
Norwest did a fantastic job. Great about communicating and following up after the work was done. No complaints here. Friendly and reliable. Have used them in the past for patch up jobs and recently to replace my whole roof. Would recommend.read more
Debbie Sulzer
Debbie Sulzer
22:40 18 Nov 19
Junior is very knowledgeable and great to work with.read more
Ken N
Ken N
17:42 10 Jan 20
I recently had a roof repair accomplished by Norwest Roofing. They were extremely responsive and punctual in providing me an estimate. After I accepted their proposal, work was started on the repair the next day. I have used them for several jobs now associated with my shingle roof, and I am never disappointed. Their workmanship is outstanding! I highly recommend Norwest Roofing for all of your roofing needs.read more
Arnoldo Gracia
Arnoldo Gracia
00:58 15 Jan 20
After a long battle of trying to find a roofing company that met our expectations and gained our trust we came across Norwest Roofing. To our surprise after the initial call we knew our search was over and immediately during our first meeting with Jared he gained our trust and he assured us that our expectations would be met. From the beginning there was no drama about who our insurance company was, how much they allocated for the roof replacement, etc... And as far as payment, only after the project was completed, we were 100% satisfied, and the final withholding check was received from the insurance company did they ask for full payment. Throughout the entire process Norwest Roofing maintained a professional attitude, confidence in their skills, and demonstrated care and respect for our property. Norwest Roofing truly exceeded our expectations, words cannot express our gratitude. Thank you Norwest Roofing!read more
Jan Kemp
Jan Kemp
05:16 29 Jan 20
Norwest was recommended by our real estate agent. We were buying a house and the roof had to be replaced in a fairly short timeframe. Jacob really came through for us. He quickly provided a detailed quote listing everything that would be done, including a 25 year warranty on the shingles, etc. It was clear to me that the company has high standards for quality. The work was completed quickly, and the roof looks great. Norwest also replaced some siding and did an outstanding job. I will definitely use them again and highly recommend them for quality workmanship, great customer service, and fair prices. Thank you, Jacob!read more
T Robalin
T Robalin
18:33 01 Jul 20
Norwest Roofing installed my new roof after the hail storm. They were very professional. Jacob, was quick to respond to my questions and always kept me in the loop on the status of the job. The job took 1 1/2 days which was very fast compared to what I have seen other homes in my subdivision deal with. Norwest cleaned up everything when they were done. Jacob even sent my next door neighbor a gift card for the inconvenience. I would highly recommend Norwest Roofing.read more
Virginia Oconnor
Virginia Oconnor
18:48 02 Jul 20
Two thumbs up cause I don’t have three, five stars cause there’s no option for 10. Couldn’t be happier with the service I was provided. From beginning to end my experience surpassed my expectations. I would recommend this company to anyone who has roofing needs 💯read more
ashleigh kirby
ashleigh kirby
19:15 07 Jul 20
Recently had them repair tree damage to our roof and they did great! Very professional and quick. 10/10 would recommend!read more
Henry Gonzalez
Henry Gonzalez
16:15 07 Jul 20
They redid our whole roof after a bad hail storm and they were able to help us promptly. They are quick with their work, very reliable company and professional. Our roof has been great ever since and would definitely recommend them!read more
Mark Walker
Mark Walker
11:35 15 Jul 20
They say "Quality, Quick and Price. Pick two". I got all three with Norwest Roofing. This company is top notch. I needed a job done quickly for a real estate transaction and Norwest knew I was under the gun and could have charged me thru the nose. Gave me a great price and did a fantastic job. Thanks Jacob and Norwest Roofing!!read more
David Uro
David Uro
00:41 23 Jul 20
Outstanding service and Installation. Couldn't ask for anything more. Installers are extremely detailed. Service Manager Jacob is honest and goes above and beyond to meet customers wants and his expertise recommendations are spot on.read more
Allison Henning
Allison Henning
19:22 02 Oct 20
We’ve been *incredibly* impressed by our whole experience with Norwest Roofing! Having received varied feedback from a couple different assessors after hail damage, we reached out to Norwest by referral of a friend. They provided a timely, detailed, and “plain language” independent assessment for us and answered several questions so we could ensure we were appropriately re-investing in the repairs our home required. Soon after, a quote was provided and we scheduled the work to be done right away. Within a week the materials were delivered and installation completed, and our service team handled every step for us absolutely fluidly, including proactively providing us updates. You should expect phenomenal communication, pricing, workmanship and results from Jared, Jacob and their ENTIRE team...They took all the stress out of the process of replacing our roof and earned a loyal client!read more
Sean Runk
Sean Runk
19:36 05 Jan 21
Came out for a roof repair needed quickly before rain. Fast and quality service, and at a good price. Highly recommendread more
Justin Horowitz
Justin Horowitz
19:10 30 Mar 21
I called Norwest on Monday and they scheduled an inspection for me read more
Barbara McCoy
Barbara McCoy
21:05 30 Mar 21
Norwest Roofing did an awesome job installing the roof on one of my listings that was for sale. The new roof definitely made the home more attractive and added value to the marketability of the home. Thank you everyone at Norwest Roofing.read more
Wesley Clarkson
Wesley Clarkson
20:43 01 Apr 21
This is the second roof job done by Norwest Roofing for us. Extremely responsive service. Quickly and accurately diagnosed the problem at an extremely fair and competitive price. Job was completed very expeditiously! Very pleased to continue to do business with Norwest...wish our home builder would’ve used you all to build the roof initially!read more
Blair Warren
Blair Warren
20:34 25 Jun 21
Norwest just did some repairs on our roof and replaced some old support posts on our back patio and we couldn't be happier. Very professional from start to finish. Thanks guys!read more
DanBJ Boss
DanBJ Boss
21:18 24 Jul 21
Contacted Jacob at NORWEST roofing after being recommended by a friend. We had extensive hail damage to roof, gutters and trim work on house. Jacob and his team were quick with estimate and repairs, did an outstanding job and worked with insurance company on things the insurance company missed on the first estimate. I cannot thank Jacob and NORWEST roofing for helping us thus this process and the outstanding job they did on everything. Wish I could give them more than 5 stars!read more
Nick Hamilton
Nick Hamilton
17:01 06 Aug 21
Jacob and the team replaced my roof and did some other wind damage repairs on my home, as well as replacing and repairing some trim and carpentry pieces along with paint and finish. I'm very happy with the quality of the work, the timeliness in which it was done, and they handled the back and forth with the insurance company directly for things their inspector missed to be added to the coverage. Highly recommend.read more
standingpipe
standingpipe
18:11 28 Sep 21
Great response and helped make my close date very good communications. Thank you!read more
North Babcock Dental General Dentistry
North Babcock Dental General Dentistry
21:13 30 Sep 21
Hail storms over the years took a beating on the roof at North Babcock Dental. We contacted Jacob at Norwest and he advised us that he would meet the insurance appraisor and work directly with him to get us taken care of. We got more that just a new roof, we got un upgrade and a 'facelift' on our building. New standing seam roof (more modern and up to date), new gutters to match the roof and a new paint job. Looks absolutely beautiful. Thank you Norwest Roofing for make this process simple and easy.read more
Patrick Torney
Patrick Torney
21:41 19 Nov 21
A strong gust of wind blew an ancient satellite dish off my roof recently and it noticeably tore up the roof decking and shingles. I called and got a few quotes from several roofers. Jared from Norwest Roofing came the very next day and gave me the best pricing out of the bunch. So, their competitive pricing and the 4.9 star ratings in Google sold me. They did a terrific job. You can't even notice there was damage. Excellent work. Good pricing. They show up when they say they will. What more could you ask? I can recommend Norwest Roofing with confidence!read more
Rose A. (Rose A.)
Rose A. (Rose A.)
17:31 11 Feb 22
Great experience working with Jared. He's very personable and did everything possible to accommodate our schedule.read more
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15603 Babcock Road
San Antonio, Texas 78255

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(210) 697-9835

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Google Rating
4.9
Norwest Roofing - San Antonio Roofing Company
Norwest Roofing - San Antonio Roofing Company
4.9
Leanne Arispe
Leanne Arispe
18:17 06 Mar 18
I recently had my roof replaced by Norwest Roofing Company. Such a pleasant transaction from start to finish. The customer service provided was phenomenal. They explained in great detail about the process regarding insurance and the roofing company. As a first time homebuyer, it was well appreciated as I am not sure how that works. Jared, who I was working with from NRC, kept me well informed about the process and was very responsive throughout the entire time. The roofing company came out and finished most of it in ONE day. Additionally, the offered to replace some rotting wood I had going on that I had no idea I had! They worked very quick and efficient. Last but not least, the price. I contacted a couple of roofing companies initially-and Norwest Roofing Company was by far the best bid. I absolutely recommend this company to anyone who needs work done. HIGHLY RECOMMEND!
Diane Trinidad
Diane Trinidad
01:48 27 Sep 17
I recently had Norwest Roofing Company replace a standing seam roof at my business. The roof was old and suffered hail damage in the April storms. I was very pleased with the customer service this company provided. From the first phone call to the completion of the job everything went well and as planned. The crew was asked to start on a Friday due to the office being closed. They were there early and worked through the day to get the old roof removed and all old materials were hauled away at the end of the day. When they started the replacement the following Monday, they were very mindful of the fact that our parking lot would have several cars and people coming and going for their appointments. They were never in the way and made sure that areas to avoid were properly marked with caution tape. The end of each day everything was picked up and left clean. When the job was completed they even trimmed up some trees in the parking lot at no extra charge. The roof looks amazing and I couldn’t ask for anything better. Thank you Norwest Roofing.
Rachel Oswald
Rachel Oswald
14:30 19 Sep 17
After having a few quotes on roof work needing to be done, Norwest Roofing had the best pricing and their reviews were neck and neck with the other 3 companies I was considering. Jared was great to work with and easy to get ahold of. He kept me up to date on what was happening the day of the repairs. Norwest was able to come out for the repairs within a week.
Linh Shen
Linh Shen
21:23 07 Aug 17
Needed roof fixed before selling house. Norwest came out to assess and gave estimate within 24 hours. Price was competitive and roofers were pleasant, professional, and knowledgeable. Overall, a very good experience! Would definitely use them again if needed. Highly recommend!
Amanda Jayne Swearingen
Amanda Jayne Swearingen
20:38 19 Apr 17
Update! Jacob, a co-owner, contacted me and just came out to clean everything up. He was kind, responsive, accommodating, and apologetic. He and another gentleman did a very thorough cleaning. Norwest has also revamped how they approach their jobsites and will now leave flyers on neighbors' doors to stay ahead of these kinds of situations. I think this was just an honest mistake and a fluke. I was very pleased with their response, and my neighbors seem happy with their new roofing. I'm impressed with how they handled this situation and are now being proactive. They very generously offered me an HEB gift card for the inconvenience. In short, I appreciated their sincerity and willingness to make things right. OP: I'm not a customer, but my neighbor is. They had their roof done a few weeks ago, and my yard on that side was left covered in debris, including shingles, paper, pieces of metal, and nails. I had the displeasure of stepping on a nail. Thank god my dogs didn't! No note was left on my door and no attempt was made to contact me regarding a clean-up. What kind of reputable company would do something like this? Disgusting behavior by the roofing crew!
Matt Partyka
Matt Partyka
21:53 11 May 18
Excellent job by Norwest Roofing. They just recently completed two brand new roofs for my rental properties. Their pricing was lower than competitors and their customer service was outstanding. This is a family owned business that prides themselves on being the best. Jacob was my representative. Despite being temporarily located out of state, Jacob did a superb job of communicating with me from the bidding process all the way until job completion. This included multiple changes at my request and additional work base on the condition of my properties. I am completely satisfied with Norwest's performance and I highly recommend them to others in need of new roofs. Five Star Performance!!!!!
Brianna West
Brianna West
15:23 14 May 18
Needed some repairs to my roof and gutters added. Norwest roofing was courteous and timely. Impressed with the turnaround time from bid to project completion. Everyone was professional and polite and explained things in an easily understandable way. Would recommend!
Jan Breitbarth
Jan Breitbarth
19:09 22 Jun 18
Norwest Roofing company was the most professional, friendliest, and explained everything in detail of all five companies that I received quotes from to fix my roof. They had the best and most reasonable price and warranty too. Jared took the time to answer all my questions so I completely understood the entire process. I appreciated that they worked with my schedule even though it meant the roof was fixed in the hot summer heat. The roofers were also very professional and answered all my questions as they were fixing the roof. They worked very hard and had it finished mostly in one day. They even fixed some chimney damage for a very small cost. They also do a great job cleaning everything up before they leave. I will recommend them highly to all my friends and neighbors. I would definitely use them again if I ever have any other roof damage again. Most importantly, this is an extremely trustworthy company!!!
charles knapick
charles knapick
18:40 24 Jun 18
I can't say enough about this fine company. We used them when they were just getting started several years ago. The quality of the work was outstanding. Fast, efficient, and a fantastic clean-up. The roof lasted many years and gave good service. Due to a severe ice storm, the roof suffered serious damage. I called Norwest and received a quick inspection and estimate. We were advised that we would be able to postpone replacement for a few months due to the fact that while there was damage, there was no leakage indicated. We finally had the work done in May. Once again, quick, efficient, excellent service. Our roof looks great and we are both pleased with the results. We are both only too happy to recommend this fine company. A great guarantee and they stand behind their work.
Travis Gossett
Travis Gossett
02:03 29 Jun 18
Extremely helpful from start to finish. They worked with my schedule and completed the job much sooner than expected. The roof looks incredible! My family won't go to anyone else from now on.
Reem Chavez
Reem Chavez
14:09 01 Sep 18
We recently needed roof replacement for our San Antonio home. After calling several companies around the area, I was very impressed with North West roofing. Dealing with this issue promptly from another state can be frustrating, however, Jerred went above and beyond to make this experience as smooth as possible. Not only he was knowledgable, he also was efficient. He was able to process all the paper work to my insurance company and start working on my roof within two days. We recommend the company to all our San Antonio families that need roofing. Excellent service for sure.
Gabi Cardenas
Gabi Cardenas
17:06 04 Sep 18
Norwest Roofing is the most affordable, quality choice when it comes to roof repairs. They have done repairs on my home a few times, and each time it was a pleasure to work with them! They're local and family-owned, so I definitely felt like they cared about the quality of work and customer service they provided. They explained everything very thoroughly and kept me updated from start to finish. Norwest has consistently done amazing work, and have always finished on time or ahead of schedule. As a first-time homebuyer, I really felt like they genuinely wanted to help me get the most for my money, unlike some other big roofing businesses I'd contacted. They are kind people with a respectable mission, I hope everyone chooses them for their roofing needs!
Caroline Kessler Salcedo
Caroline Kessler Salcedo
14:32 04 Sep 18
They did a great job! Made it quick and easy for us when we were in a pinch. I strongly recommend them!
Adam Majors
Adam Majors
14:20 25 Jan 19
Easy to work with and did the job in a timely manner!
Joseph Schuetze
Joseph Schuetze
00:39 09 Feb 19
Great service. Competitive price. They went over the top to make sure I was happy. And I’m very happy.
Steve Dell
Steve Dell
16:54 19 Feb 19
Had a full roof replacement completed 2/14/19. The job was basically completed in 1 day, minus some minor work and final inspection completed the next day. Work crew was great, there were at least 6 of them on site. Even cleaned up all nails and other debris that had fallen into the yard. I cant say enough about both Jareds, they were so great. Oh and the price was the best out of the 2 estimates that I got. Great to have awesome people/business in the local area, I cant recommend them enough!
nicholas hernandez
nicholas hernandez
19:14 11 Jul 19
Service was outstanding and Jared did well to walk me through the process. Would definitely recommend to other friends to use.
Lana Miller
Lana Miller
14:28 24 Jul 19
Norwest Roofing worked with my time frame, as I was selling my house, and ensured all repairs were done to my satisfaction. Jacob stayed in contact with me and QA'd the work doing some additional small items i pointed out. The work was top notch on the fascia repairs to rotted areas, gaps in seams, and painting to match. Also, i would be remiss if I didn't mention Tina, who answered my call, scheduled my work, and took my payment of course. Tina and Jacob were professional from start to finish. I would highly recommend to anyone.Jason and Lana Miller San Antonio, TX.
Arnoldo Gracia
Arnoldo Gracia
02:32 26 Aug 19
After a long battle of trying to find a roofing company that met our expectations and gained our trust we came across Norwest Roofing. To our surprise after the initial call we knew our search was over and immediately during our first meeting with Jared he gained our trust and he assured us that our expectations would be met. From the beginning there was no drama about who our insurance company was, how much they allocated for the roof replacement, etc... And as far as payment, only after the project was completed, we were 100% satisfied, and the final withholding check was received from the insurance company did they ask for full payment. Throughout the entire process Norwest Roofing maintained a professional attitude, confidence in their skills, and demonstrated care and respect for our property. Norwest Roofing truly exceeded our expectations, words cannot express our gratitude. Thank you Norwest Roofing!
Steve Dell
Steve Dell
16:54 19 Feb 19
Had a full roof replacement completed 2/14/19. The job was basically completed in 1 day, minus some minor work and final inspection completed the next day. Work crew was great, there were at least 6 of them on site. Even cleaned up all nails and other debris that had fallen into the yard. I cant say enough about both Jareds, they were so great. Oh and the price was the best out of the 2 estimates that I got. Great to have awesome people/business in the local area, I cant recommend them enough!
Jeremy Joiner
Jeremy Joiner
18:37 14 Oct 19
These guys did a great job. The project managers and the workers were very diligent and took the time to clean up every nail and piece of trash on the surrounding property afterwards. Best of all they got it done quickly and for a great price. There is a reason these guys have 5/5 stars, I will use them again.
Yvette Almeida
Yvette Almeida
00:41 04 Nov 19
Norwest did a fantastic job. Great about communicating and following up after the work was done. No complaints here. Friendly and reliable. Have used them in the past for patch up jobs and recently to replace my whole roof. Would recommend.
Debbie Sulzer
Debbie Sulzer
22:40 18 Nov 19
Junior is very knowledgeable and great to work with.
Ken N
Ken N
17:42 10 Jan 20
I recently had a roof repair accomplished by Norwest Roofing. They were extremely responsive and punctual in providing me an estimate. After I accepted their proposal, work was started on the repair the next day. I have used them for several jobs now associated with my shingle roof, and I am never disappointed. Their workmanship is outstanding! I highly recommend Norwest Roofing for all of your roofing needs.
Arnoldo Gracia
Arnoldo Gracia
00:58 15 Jan 20
After a long battle of trying to find a roofing company that met our expectations and gained our trust we came across Norwest Roofing. To our surprise after the initial call we knew our search was over and immediately during our first meeting with Jared he gained our trust and he assured us that our expectations would be met. From the beginning there was no drama about who our insurance company was, how much they allocated for the roof replacement, etc... And as far as payment, only after the project was completed, we were 100% satisfied, and the final withholding check was received from the insurance company did they ask for full payment. Throughout the entire process Norwest Roofing maintained a professional attitude, confidence in their skills, and demonstrated care and respect for our property. Norwest Roofing truly exceeded our expectations, words cannot express our gratitude. Thank you Norwest Roofing!
Jan Kemp
Jan Kemp
05:16 29 Jan 20
Norwest was recommended by our real estate agent. We were buying a house and the roof had to be replaced in a fairly short timeframe. Jacob really came through for us. He quickly provided a detailed quote listing everything that would be done, including a 25 year warranty on the shingles, etc. It was clear to me that the company has high standards for quality. The work was completed quickly, and the roof looks great. Norwest also replaced some siding and did an outstanding job. I will definitely use them again and highly recommend them for quality workmanship, great customer service, and fair prices. Thank you, Jacob!
T Robalin
T Robalin
18:33 01 Jul 20
Norwest Roofing installed my new roof after the hail storm. They were very professional. Jacob, was quick to respond to my questions and always kept me in the loop on the status of the job. The job took 1 1/2 days which was very fast compared to what I have seen other homes in my subdivision deal with. Norwest cleaned up everything when they were done. Jacob even sent my next door neighbor a gift card for the inconvenience. I would highly recommend Norwest Roofing.
Virginia Oconnor
Virginia Oconnor
18:48 02 Jul 20
Two thumbs up cause I don’t have three, five stars cause there’s no option for 10.Couldn’t be happier with the service I was provided. From beginning to end my experience surpassed my expectations. I would recommend this company to anyone who has roofing needs 💯
ashleigh kirby
ashleigh kirby
19:15 07 Jul 20
Recently had them repair tree damage to our roof and they did great! Very professional and quick. 10/10 would recommend!
Henry Gonzalez
Henry Gonzalez
16:15 07 Jul 20
They redid our whole roof after a bad hail storm and they were able to help us promptly. They are quick with their work, very reliable company and professional. Our roof has been great ever since and would definitely recommend them!
Mark Walker
Mark Walker
11:35 15 Jul 20
They say "Quality, Quick and Price. Pick two". I got all three with Norwest Roofing. This company is top notch. I needed a job done quickly for a real estate transaction and Norwest knew I was under the gun and could have charged me thru the nose. Gave me a great price and did a fantastic job. Thanks Jacob and Norwest Roofing!!
David Uro
David Uro
00:41 23 Jul 20
Outstanding service and Installation. Couldn't ask for anything more. Installers are extremely detailed. Service Manager Jacob is honest and goes above and beyond to meet customers wants and his expertise recommendations are spot on.
Allison Henning
Allison Henning
19:22 02 Oct 20
We’ve been *incredibly* impressed by our whole experience with Norwest Roofing! Having received varied feedback from a couple different assessors after hail damage, we reached out to Norwest by referral of a friend. They provided a timely, detailed, and “plain language” independent assessment for us and answered several questions so we could ensure we were appropriately re-investing in the repairs our home required. Soon after, a quote was provided and we scheduled the work to be done right away. Within a week the materials were delivered and installation completed, and our service team handled every step for us absolutely fluidly, including proactively providing us updates. You should expect phenomenal communication, pricing, workmanship and results from Jared, Jacob and their ENTIRE team...They took all the stress out of the process of replacing our roof and earned a loyal client!
Sean Runk
Sean Runk
19:36 05 Jan 21
Came out for a roof repair needed quickly before rain. Fast and quality service, and at a good price. Highly recommend
Justin Horowitz
Justin Horowitz
19:10 30 Mar 21
I called Norwest on Monday and they scheduled an inspection for me
Barbara McCoy
Barbara McCoy
21:05 30 Mar 21
Norwest Roofing did an awesome job installing the roof on one of my listings that was for sale. The new roof definitely made the home more attractive and added value to the marketability of the home. Thank you everyone at Norwest Roofing.
Wesley Clarkson
Wesley Clarkson
20:43 01 Apr 21
This is the second roof job done by Norwest Roofing for us. Extremely responsive service. Quickly and accurately diagnosed the problem at an extremely fair and competitive price. Job was completed very expeditiously! Very pleased to continue to do business with Norwest...wish our home builder would’ve used you all to build the roof initially!
Blair Warren
Blair Warren
20:34 25 Jun 21
Norwest just did some repairs on our roof and replaced some old support posts on our back patio and we couldn't be happier. Very professional from start to finish. Thanks guys!
DanBJ Boss
DanBJ Boss
21:18 24 Jul 21
Contacted Jacob at NORWEST roofing after being recommended by a friend. We had extensive hail damage to roof, gutters and trim work on house. Jacob and his team were quick with estimate and repairs, did an outstanding job and worked with insurance company on things the insurance company missed on the first estimate. I cannot thank Jacob and NORWEST roofing for helping us thus this process and the outstanding job they did on everything. Wish I could give them more than 5 stars!
Nick Hamilton
Nick Hamilton
17:01 06 Aug 21
Jacob and the team replaced my roof and did some other wind damage repairs on my home, as well as replacing and repairing some trim and carpentry pieces along with paint and finish. I'm very happy with the quality of the work, the timeliness in which it was done, and they handled the back and forth with the insurance company directly for things their inspector missed to be added to the coverage. Highly recommend.
standingpipe
standingpipe
18:11 28 Sep 21
Great response and helped make my close date very good communications. Thank you!
North Babcock Dental General Dentistry
North Babcock Dental General Dentistry
21:13 30 Sep 21
Hail storms over the years took a beating on the roof at North Babcock Dental. We contacted Jacob at Norwest and he advised us that he would meet the insurance appraisor and work directly with him to get us taken care of. We got more that just a new roof, we got un upgrade and a 'facelift' on our building. New standing seam roof (more modern and up to date), new gutters to match the roof and a new paint job. Looks absolutely beautiful. Thank you Norwest Roofing for make this process simple and easy.
Patrick Torney
Patrick Torney
21:41 19 Nov 21
A strong gust of wind blew an ancient satellite dish off my roof recently and it noticeably tore up the roof decking and shingles. I called and got a few quotes from several roofers. Jared from Norwest Roofing came the very next day and gave me the best pricing out of the bunch. So, their competitive pricing and the 4.9 star ratings in Google sold me. They did a terrific job. You can't even notice there was damage. Excellent work. Good pricing. They show up when they say they will. What more could you ask? I can recommend Norwest Roofing with confidence!
Rose A. (Rose A.)
Rose A. (Rose A.)
17:31 11 Feb 22
Great experience working with Jared. He's very personable and did everything possible to accommodate our schedule.
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